Privacy Policy

This Privacy Policy applies to all information, that Pirineu Administrative Servei, SLU. (license No.________________, legal address: Office N 23 Avinguda Meritxell 72 AD500 Andorra la Vella PRINCIPADO DE ANDORRA, hereafter referred to as Pirineu Administrative Servei), operating the website, can collect about the User during his using of website (hereafter referred to as Website). This Privacy Policy defines which personal data can be collected by the Website and how Pirineu Administrative Servei can use the collected personal data of Users.

  1. Definition of terms

1.1 The following terms are used in this Privacy Policy:

  • «Website Administration» means employees of Pirineu Administrative Servei authorized to manage the Website and acting on behalf of Pirineu Administrative Servei.

  • «Personal Data» means any information directly or indirectly related to a certain known or yet-to-be-determined person (to subject of personal information).

  • «Personal Data processing» means any action (operation) or complex of actions (operations) performed on this personal data through automatic means or

without automatic means, including collecting, recording, organizing, storing, clarification (updating, modifying), extracting, using, transferring (sharing, provision access), depersonalization, blocking, removing, and the destruction of personal data.

  • «User» means a person that has an access to the Website through the Internet and uses, including the “Contact us, we will be happy to help you!” feedback form.

  • «Cookies» means a small piece of data sent by a web server and stored on the User’s computer that the web client or web browser sends to the web server each time through an HTTP request while attempting to open a page of the corresponding website.

  • «IP-address» means a unique network address of a node in a computer network built on the IP protocol.

  1. General

2.1. By using the Website, the User agrees to this Privacy Policy and the terms and conditions of the User’s Personal Data processing.

2.2. In the event of disagreement with the terms and conditions of the Privacy Policy, the User must stop using the Website.

2.3. This Privacy Policy applies to the website only. Pirineu Administrative Servei does not control and does not accept any responsibility for third-party websites available to the User through links contained on the Website.

2.4. The Website administration does not verify and does not guarantee the completeness, authenticity, and accuracy of the Personal Data provided by Website Users that is placed on the Website.

  1. Subject of Privacy Policy

3.1. This Privacy Policy determines the obligations of the Website Administration not to disclose and to protect the privacy of the Personal Data provided by Users when filling in the “Contact us, we will be happy to help you!” feedback form on the Website.

3.2. Personal Data authorized for processing according to this Privacy Policy is provided by the User by completing the feedback form on the Website and includes the following information:

User’s name;

User’s telephone number;

User’s e-mail;

and other information, directly or indirectly related to a certain or to-be-determined person.

Pirineu Administrative Servei does not intend to collect information which is recognized as Personal Data according to the applicable law of the Swiss Confederation, for example, given name, family name, additional name, year, month and day of birth, place of birth, address, company name, places of employment, telephone number, email, and other information through the Website, except when the Personal Information is provided by the User voluntarily.

3.3. Pirineu Administrative Servei protects User’s data that is transmitted automatically during a visit to Website pages:

IP address;


information about the web browser (or about any other software that accesses to advertising demonstration);

time of access;

referrer (web address of the previous web page).

3.4. Any other personal information that is not specified above (used web browsers and operating systems, etc.) is subject to safekeeping and non-disclosure, except for cases described in clause 5.2 and 5.3 of this Privacy Policy.

  1. Purposes of Personal Data collection and processing.

4.1. User’s Personal Data collection and processing is being performed for the following purposes:

- providing Pirineu Administrative Servei feedback facilities to the User, as in an analysis of the efficiency of products and services;

- improving the quality of the Website operating, thus evaluating its usability and benefits;

- informing Users about services and offers of Pirineu Administrative Servei, including sending written notifications to a specified User email address;

- and for other purposes that are not contrary to the law of the Swiss Confederation.

  1. Methods and terms of Personal Data processing

5.1. Processing of User’s personal data is not limited by time, it is performed by any legal means, including automatically and not automatically processing in personal data information systems.

5.2. The user agrees that the Website Administration may transfer Personal Data to third parties solely for purposes indicated in clause 4 of this Privacy Policy.

5.3. User’s Personal Data may be transferred to the appropriate public authorities of the Swiss Confederation solely on the grounds and in a manner specified by the Swiss Confederation law.

5.4. In the case of Personal Data loss or disclosure, the Website Administration informs the User about the Personal Data loss or disclosure.

5.5. The Website Administration takes the necessary organizational and technical steps to protect the User’s Personal Data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution and other illegal actions of third parties.

5.6. The Website Administration in cooperation with the User takes all the necessary steps to prevent losses and other negative effects caused by the User’s Personal Data loss or disclosure.

  1. Obligations of the Parties

The Website Administration is obliged to:

6.1. Use collected information solely for purposes indicated in clause 4 of this Privacy Policy.

6.2. Ensuring and maintaining Personal Data confidentiality and privacy, such as to not disclose it without a User’s prior written permission, as well as to not sell, exchange, publish or disclose the User’s Personal Data by any other means, except cases, indicated in clauses 5.2 and 5.3 of this Privacy Policy.

6.3. Take precautions to protect the confidentiality of the User’s Personal Data by means commonly used for the protection of such information in the existing business environment.

6.4. Block Personal Data of certain User upon User’s or his legal representative’s or Authorized Subject of Personal Data Rights Protection Authority’s application or request, up to the moment when revision is completed, as well as in the case of detection of non-credible Personal Data or illegal actions.

  1. Liability of the Parties

7.1. In accordance with the law of the Swiss Confederation, the Website Administration that has not met its engagements is liable for losses incurred by the User as a result of illegal use of his Personal Data except cases indicated in clauses 5.2 and 5.3 of this Privacy Policy.

7.2. In the case of loss or disclosure of Personal Data, the Website Administration has no responsibility if such Personal Data:

7.2.1. has become available to the public before its loss or disclosure.

7.2.2. was received from a third party before being obtained by the Website Administration.

7.3. The Website User is liable for rightness and validity of provided Personal Data.

  1. Disputes settlement

8.1. Parties must present a claim (voluntary written settlement proposal) before filing a claim arising out of relationships between the User and the Website Administration in court.

8.2. Party that has received the claim must notify claimant about results of the claim consideration in written form within 30 calendar days from the date when the claim was received.

8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current law of the Swiss Confederation.

8.4. This Privacy Policy and the relationship between the User and the Site Administration shall be governed by the current legislation of the Swiss Confederation.

  1. Other conditions

9.1. The Website Administration may make changes in this Privacy Policy without User’s consent.

9.2. New Privacy Policy comes into force from the day when it was posted on the Website except as otherwise provided in the New Privacy Policy.

9.3. Any suggestions or questions about this Privacy Policy should be sent to

9.4. This Privacy Policy is posted on the website.

9.5. Any person or entity using the Website and providing Personal Data absolutely and comprehensively agrees to the terms and requirements, as indicated in this Privacy Policy, as well as agrees with the processing of his Personal Data.


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